Delivery Office - Working Hour/Day
Open: 10:00 - 16:30 from Monday - Friday
Close: Saturday & Sunday, public holiday and New Year holidays
Delivery
Order by 12:00 pm on our working day: Dispatch on the ordered day
Order after 12:00 pm on our working day: Dispatch next working day of ordered
In the case of bank transfer, the product will be delivered after confirming the receipt payment.
The customer who paid by Domestic Japan Post bank transfer:
We shall soon dispatch the goods subject to submitting photocopy of "Japan Post remittance applications" to avoid further delay in delivery.
Our Facsimile number : +81-3-6880-7210
Note: In accordance with our previous experiences, it normally reach our A/C several days after you applied remittance at Japan Post Bank.
Thank you for your understanding to the matter, we are,
Delivery Method
In Japan, delivery will be done by courier service (Takkyubin by Yamato Transport Co., Ltd.), while in abroad by EMS (Express Mail Service by Japan Post Service Co., Ltd.).
Delivery Times
The delivery time will be as follows:
| Domestic Courier service | Honshu and Shikoku: 1 day Hokkaido and Kyushu: 2 days Okinawa: 3 days |
|---|---|
| EMS | e.g. Shanghai: 2 days, Tianjin: 3-4 days More information, click EMS (Japan Post Service). |
Designate "Expected Time of Arrival"
In Japan
Desired ETA is available for delivery in Japan at the time of order.
Time-Zones: before noon, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-21:00.
